A brand experience needs more than good design. It is a commitment to reducing every friction point between customer and client.
Design is boring: the power of understated projects
A brand experience needs more than good design. It is a commitment to reducing every friction point between customer and client.
Lort Smith is the busiest animal hospital in Australia, seeing more than 25,000 animals each year for services ranging from vaccinations to orthopaedic surgery.
Whatever the brief is, it’s exactly the same. Every project. Every time. Every design. It‘s just one word.
We have 3 rules when designing merch / swag / promotional gifts: 1. Sustainable
2. Usable
3. Quality
Whatever the brief is, it’s exactly the same. Every project. Every time. Every design. It‘s just one word.
If you want your brand to outlast the latest zeitgeist, the answer is no.
Remember when repurposing was *the* buzzword in your business networks? It’s exhausting just thinking about it. Here’s what to do instead.
When a client asks for a change you think is going to look awful, you can try to talk them out of it. Sometimes, you end up sounding defensive, even if you’re not meaning to.
Why? You need a timeframe. Let’s look at another example. You spend two hours cleaning outdoor teak chairs. You bought them 30 years ago, second-hand.
The thing you don’t need when you’re busy? 🤯 Wondering when you’ll receive the next draft. How difficult it can be to get all the stakeholders in the room.